Not able to log into my emails

[Lorraine1972]

Ho over the last few weeks I have been unable from time to time  access my emails from my laptop. It is happening again today?

Thanks Lorraine

[Mark39]

Is this via an app? Or via your browser? What's the error message?

[caesarome]

What happens when you try to login online, any error messages and if so what do they say or what is happening ?

[Lorraine1972]

Hi is it via my browser

It states this page isn't working right now

If the problem continues, contact the site owner.

 ERROR 400

Thank you

[caesarome]

Try clearing your browsers cache and cookies then close down the browser before loading it up and trying again. If this doesn't work see if using a different browser works for you.

[Lorraine1972]

How do I clear my cache & cookies?

[caesarome]

What web browser are you using ?

[jayach]

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@Lorraine1972 wrote:

How do I clear my cache & cookies?

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Google the name of your browser and "clear cache and cookies".

[Mark39]

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@Lorraine1972 wrote:

How do I clear my cache & cookies?

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You should be able to log in OK by using your browser's incognito/privacy mode too. Still best to investigate clearing your cache which may be a more convenient solution long term.