No sound on sky q box

[Woodymuddy02]

I've no sound on my main  sky 2tb box I've tried 

1 different hdmi port 

2 changed hdmi lead opposit ends 

3 different hdmi lead 

4 rest setting on sky q box 

5 rebooted box 3 times 

6 gone in settings fried dolby ,normal and dolby digital 

[GD1]

@Woodymuddy02  Very thorough, you have checked that the TV isn't muted by any chance? Or the sound settings on the TV haven't been messed with?

[Woodymuddy02]

No I've checked freeview I've got sound on there 

[nigea99 · Accepted solution]

hi @Woodymuddy02 

Very very very longshot  but possibly try a power down restart of your  TV 

[nigea99]

hi @Woodymuddy02 just checking -  when you say rebooted your SKY Q box have you completely powered off & left it at least 30s before re-applying power ?

[Woodymuddy02]

Yes unplugged for about 5 mins 

[Woodymuddy02]

Hi sorted now even even though I tred freeview first and the sound worked as a last resort I've rebooted my tv unplugged and hey presto sound back on 

[Woodymuddy02]

A big thanks to nigea99

[aliGUK]

had the same issue and the same solution restart your smart or android TV

[CliveDAM]

After trying rebooting my SkyQ Box, fiddling with settings and changing the HDMI cable, I read this thread.

Powering everything down sorted out the sound issue. Thanks you!