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Discussion topic: No signal tried everything . Able to see some channels

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This message was authored by Myi This message was authored by: Myi

No signal tried everything . Able to see some channels

No signal for 3 days!

Tried every thing reboot etc.


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This message was authored by GD1 This message was authored by: GD1 Answer

Re: No signal tried everything . Able to see some channels

Posted by a Superuser, not a Sky employee. Find out more

@Myi wrote:

No signal for 3 days!

Tried every thing reboot etc.


If you can view some channels and not others and your getting a No Satellite signal then it would suggest an issue with your box.  I would give Sky a call, you can call on 150 from a Sky Talk Line or Sky Mobile.

If you haven't got a current Sky Mobile or Sky Talk this link should help:
(UK) https://www.sky.com/help/home Scroll down and click on ‘Need more help’ and it provides a 0333 number
(ROI) on the same link change the flag in the very bottom corner to the ROI flag to obtain an 0818 number.

Stay on the line and don’t hang up if prompted to. Apparently the quieter times to ring are just after 7am or about 9pm.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.

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This message was authored by Annie+UK This message was authored by: Annie+UK

Re: No signal tried everything . Able to see some channels

Posted by a Superuser, not a Sky employee. Find out more

Which Sky System do you have?

 

1. Sky+ (Sky+ Forum)
2. Sky Q (Sky Q Forum)
3. Sky Glass/Sky Streaming Puck (Sky Glass Forum)
This message was authored by GD1 This message was authored by: GD1 Answer

Re: No signal tried everything . Able to see some channels

Posted by a Superuser, not a Sky employee. Find out more

@Myi wrote:

No signal for 3 days!

Tried every thing reboot etc.


If you can view some channels and not others and your getting a No Satellite signal then it would suggest an issue with your box.  I would give Sky a call, you can call on 150 from a Sky Talk Line or Sky Mobile.

If you haven't got a current Sky Mobile or Sky Talk this link should help:
(UK) https://www.sky.com/help/home Scroll down and click on ‘Need more help’ and it provides a 0333 number
(ROI) on the same link change the flag in the very bottom corner to the ROI flag to obtain an 0818 number.

Stay on the line and don’t hang up if prompted to. Apparently the quieter times to ring are just after 7am or about 9pm.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.

Myi
Topic Author
This message was authored by Myi This message was authored by: Myi

Re: No signal tried everything . Able to see some channels

Many thanks all responses.

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