No satellite signal to one Sky box (other tv working)

[johnnynujazz]

I have checked cable connections at back of sky box - not loose.

I have checked signal strength as instructions:

Input 1 - Lock Indicator  - Not Locked

Input 1 Network ID - Transport system - NULL

Telephone Line Connected - CONNECTED

As we are getting Sky supply to one TV could it be one of the cables from the Sky dish?

[Annie+UK]

It could br the cable/dish(LNB)/sky box(Tuner)

Try swapping the two cables around at the box end to see if the issue moves to Input 2

[johnnynujazz]

Hi thanks for reply

when I go to signal it only says I put 1 and there is no input 2 listed. I thought this was odd as says check both

[Annie+UK]

If you have two dish cables then check single feed is off in the hidden menu

[johnnynujazz]

Hi

sorry what is the "hidden menu" please and where do I find that?

[johnnynujazz]

Hi

sorry what is the "hidden menu" please and where do I find that?

@Annie+UK

[Annie+UK · Accepted solution]

See my FAQ