New tablet

[Cj85858585]

I ordered a new tablet which will be delivered in 2-3 weeks but have an email to sign a credit agreement but every time I click on the link it just takes me to the home page. I cannot find it anywhere and nothing in messages or on my orders

[caesarome]

Have you looked here in your Message Centre:

https://messages.sky.com/message-centre

[Cj85858585]

Yes already checked the message centre and nothing in there.

[caesarome]

I have escalated your post to Sky who will be in touch with you regarding this via a blue bubble which will appear at the bottom of this page.

This link explains how this works:
https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

When the blue bubble does appear you have 48 hours to respond or it will be automatically closed.