This discussion topic is read only Discussion topic: MySky App won't load on iOS15.2

This message was authored by: BingeBot · ‎17 Dec 2021

I am unable to open the MySky app on my iphone running iOS15.2.

The app will open but won't load past the sky logo screen. I've tried uninstalling and reinstalling, as well as rebooting my device but nothing has unstuck it.

SkyGo app works fine. Issue is isolated to the MySky app.

This message was authored by: caesarome · ‎17 Dec 2021

Do you have private relay enabled within your phones settings if so see what happens if you disable it.

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This message was authored by: BingeBot · ‎17 Dec 2021

Private Relay is not enabled.

I tried connecting on mobile data instead of wifi and it has now worked...could be a fluke. It's strange because my broadband/wifi is also Sky.

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This discussion topic is read only Discussion topic: MySky App won't load on iOS15.2

MySky App won't load on iOS15.2

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