My tv listings on Documentaries are not showing.. lots of them are missing.

[JJ987654321]

Can anyone please help me and give me some instructions on how to fix my documentaries tv listings.. loads of channels are not listing their programmes. I've tried to contact SKY with no luck ( it's 22:26) and I'm really frustrated as my tv has been like this for a few weeks now 🙄 .. I only watch the documentary channels so it's really problematic.. I'm sure one of you lovely people will have a solution xx

[nigea99]

hi @JJ987654321 

Can I suggest a restart your main SKY Q box :

 Use the remote to place it into standby mode

 Then remove the power to it (either switch off at mains or remove the power plug)

 Wait at least 30s

 Then re-apply the power & wait for it to fully restart - this may take a few minutes.

If you have minis it might be worth doing the same on those after the main box is working

[JJ987654321]

Hi, I've already tried the on and off thing and it hasn't worked. I've seen another post about checking to see if I'm connected to 2 satellites but I can't seem to find where I can see that info on my sky box.

[lettice]

Noticing a similar problem this morning.
The Sky Documentary and Sky Comedy channels listings had a number of blanks in the tv guide from tomorrow mornings listings.

Just done a main box power off reboot for a few minutes and it is resolved.