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This discussion topic is read only Discussion topic: My reply emails are being redirected to another account

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This message was authored by: Michelle+Kennedy

Message posted on ‎16 Mar 2022 08:34 AM

My reply emails are being redirected to another account

My reply emails are being redirected to another account.  Can I change this on my phone or does it need to be a desktop. Thanks. 

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This message was authored by: caesarome

Message posted on ‎16 Mar 2022 09:28 AM

Re: My reply emails are being redirected to another account

Posted by a Superuser, not a Sky employee. Find out more

How do youy access your emails @Michelle+Kennedy , do you use an app on your iphone or perhaps you login to the Sky website ?

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This message was authored by: Michelle+Kennedy

Message posted on ‎16 Mar 2022 10:00 AM

Re: My reply emails are being redirected to another account

I log in from the sky/yahoo page. I have the app but it's for other work email address and not sure how to add an account. 

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Message posted on ‎16 Mar 2022 10:12 AM

Re: My reply emails are being redirected to another account

Posted by a Superuser, not a Sky employee. Find out more
@Michelle+Kennedy wrote:

I log in from the sky/yahoo page. 

In that case go to Settings > More Settings > Mailboxes > Your Sky email account and remove any email address in the reply to box on the right that isn't your correct Sky email address and press save before exiting

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