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Discussion topic: My Sky glass TV keeps freezing. I've tried all the reccomended fixes, but it still constantly freeze

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The+Foll
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My Sky glass TV keeps freezing. I've tried all the reccomended fixes, but it still constantly freeze

‎29 Nov 2021 08:02 PM

The Sky glass TV constantly freezes. Ovevtried all the reccomended fixes, but it still keeps freezing. It has returned toothed TV guide. This is happening on a regular basis. It is now becoming  a real pain.

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Jayboy1990
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Superuser
This message was authored by Jayboy1990 This message was authored by: Jayboy1990

Re: My Sky glass TV keeps freezing. I've tried all the reccomended fixes, but it still constantly fr

‎29 Nov 2021 08:03 PM

Posted by a Superuser, not a Sky employee. Find out more

If you have tried everything you have seen online and it's not working. 

have you called sky at all?

——————————————————————————————————

*PLEASE if you have been helped 'like' the response. Been given an answer from a member PLEASE mark as the answer*
I help out where I can in the Sky Glass forum, maybe a superuser but not a sky employee.

Sky glass 55”Anthracite - Stand mounted - Ethernet

Virgin media broadband 350mbps
Sky mobile - iPad and iPhone 13 pro max
Plenty of Apple tech
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GD1
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Superuser
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Re: My Sky glass TV keeps freezing. I've tried all the reccomended fixes, but it still constantly fr

‎29 Nov 2021 08:04 PM

Posted by a Superuser, not a Sky employee. Find out more
@The+Foll wrote:

The Sky glass TV constantly freezes. Ovevtried all the reccomended fixes, but it still keeps freezing. It has returned toothed TV guide. This is happening on a regular basis. It is now becoming  a real pain.

I've escalated your post via the community chat. This link explains how it works https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

Keep an eye out for an invite or blue chat bubble. When the blue bubble does appear you have 48 hours to respond or it will be automatically closed.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.


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