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This discussion topic is read only This discussion topic has been answered Discussion topic: Missing programs on the EPG schedule.

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This message was authored by: Raider999

Missing programs on the EPG schedule.

anyone else have large gaps in the EPG

 

particular examples are

 

Tuesday at 8pm on BTSports2 - this will be Atalanta v Man Utd in the Champions League - I want to set a recording but cannot do so as it is.

 

Thursday - similarly with the Celtic game - again on BTSports2.

 

whilst these examples are on BTSports2 there are also big gaps in Sky Atlantic schedules.


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This message was authored by: LGUser Answer

Re: Missing programs on the EPG schedule.

I do see Live: Atlanta v Manchester United on Tuesday and Live: Ferencvros v Celtic for Thursday  on BT Sport 2..

 

I suggest you unplug your box for at least 1 minute and then plug it in. Then the EPG should repopulate.

 

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This message was authored by: LGUser Answer

Re: Missing programs on the EPG schedule.

I do see Live: Atlanta v Manchester United on Tuesday and Live: Ferencvros v Celtic for Thursday  on BT Sport 2..

 

I suggest you unplug your box for at least 1 minute and then plug it in. Then the EPG should repopulate.

 

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This message was authored by: Daniel0210

Re: Missing programs on the EPG schedule.

Posted by a Superuser, not a Sky employee. Find out more

Hi @Raider999 I've just checked mine and the programmes are showing on the EPG for the BT Sport games on Tuesday and Thursday. I don't subscribe to BT Sport so obviously can't try to set it up to record. Sky Atlantic also appears ok. Time to reboot your box me thinks. 


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This message was authored by: Raider999

Re: Missing programs on the EPG schedule.

Thanks for the replies guys.

 

i won't be able to reboot the box until late tonight as recordings going on most of the day, but I will give it a try.

This message was authored by: Pogit

Re: Missing programs on the EPG schedule.

Missing program info,  day and time appearing twice in the discription.  Sky are clearly having a lot of technical problems lately and appear to no longer have staff that can deal with it... 

SkyQ 2TBv3 (32B206 - Q270.000.10.9L (5u193ht) (Ethernet) on LGUM7400, SkyQMini (32D0B2 - Q270.000.10.9L (5u193ht) (Ethernet) Virgin Media BB.
This message was authored by: Pogit

Re: Missing programs on the EPG schedule.

Reboot doesn't solve it for long either btw so don't be in a rush to do it.  2TB v3 here also on the attached mini. 

SkyQ 2TBv3 (32B206 - Q270.000.10.9L (5u193ht) (Ethernet) on LGUM7400, SkyQMini (32D0B2 - Q270.000.10.9L (5u193ht) (Ethernet) Virgin Media BB.
This message was authored by: LGUser

Re: Missing programs on the EPG schedule.


@Pogit wrote:

Reboot doesn't solve it for long either btw so don't be in a rush to do it.  2TB v3 here also on the attached mini. 


Last time I had an issue with the EPG, a reboot solved it and it wasn't just for a short period of time.

 

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This message was authored by: Raider999

Re: Missing programs on the EPG schedule.

@LGUser - managed to fit in a re-boot.

 

the EPG now populated as it should be -thanks

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