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This discussion topic is read only Discussion topic: Message appear when watching TV

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This message was authored by: ARRobinsin

Message appear when watching TV

I keep getting a message appear when I am watching TV and I can't get rid of it unless I turn off my SKY Box, the picture is below, and the options don't work either please help

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This message was authored by: caesarome

Re: Message appear when watching TV

Posted by a Superuser, not a Sky employee. Find out more

Are you sure that the message isn't coming from your TV and not your Sky box ?

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This message was authored by: GD1

Re: Message appear when watching TV

Posted by a Superuser, not a Sky employee. Find out more

@ARRobinsin  That is your TV message warning you it is going into shutdown/standby mode as it has not detected any activity in the way of button presses.  If you have a look at your TV manual there will be a feature for Auto Standby/Shutdown, this can be turned to off.

 

The message is most definately not connected to your sky box.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.




Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
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