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Discussion topic: I have rejoined Sky and I have no viewing card. Will it be sent separately?

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Uncle+Tubbs
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I have rejoined Sky and I have no viewing card. Will it be sent separately?

‎02 Jun 2021 06:57 PM

I returned my viewing when I left Sky and I have rejoined. I have the Sky Q box and no card.

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Lisa-P1987
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Re: I have rejoined Sky and I have no viewing card. Will it be sent separately?

‎04 Jun 2021 11:29 AM

Posted by a Sky employee

Update - Spoken to @Uncle+Tubbs  and have replaced the viewing card 🙂

Thanks

Lisa - Sky Tech Team Expert

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nigea99
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Re: I have rejoined Sky and I have no viewing card. Will it be sent separately?

‎02 Jun 2021 07:10 PM - last edited: ‎02 Jun 2021 07:15 PM

Posted by a Superuser, not a Sky employee. Find out more

hi @Uncle+Tubbs, 

 

It does seem that often they think previous customers have kept their cards. 

 

It is possible they have sent you one butI think it would be  best to call & check

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Laing1
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Re: I have rejoined Sky and I have no viewing card. Will it be sent separately?

‎02 Jun 2021 08:22 PM

Posted by a Superuser, not a Sky employee. Find out more
@Uncle+Tubbs wrote:

I returned my viewing when I left Sky and I have rejoined. I have the Sky Q box and no card.

I have escalated this to sky

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I may be a Sky Superuser but I am still just a Sky customer

Sky Q 2 TB (Silver)Box, 2 Mini boxes since June 2016, all connected by wifi
Sky Broadband Hub/SR203, Sky Ultrafast broadband
Ultimate on Demand, Q Experience/UHD, Sky Sports, Sky Cinema
LG 49SJ 810 V UHD TV, Google Pixel 7 Pro mobile
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Lisa-P1987
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Re: I have rejoined Sky and I have no viewing card. Will it be sent separately?

‎04 Jun 2021 11:29 AM

Posted by a Sky employee

Update - Spoken to @Uncle+Tubbs  and have replaced the viewing card 🙂

Thanks

Lisa - Sky Tech Team Expert
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