@Blondiegirl You aren’t talking to Sky. This is a primarily a customer helps customer forum and I’m afraid Sky won’t necessarily contact you as the result of your post on here. You need to ring Sky before your next bill. If you are still in a minimum term you may not be able to reduce your package or cancel.
If you pay by Direct Debit and it fails, Sky will try again in 10 (calendar) days. If that also fails an automated process starts whereby your TV services are restricted followed shortly after by your Broadband if you have it through Sky.
▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
NOTE: I only provide help on the forum boards so Direct Messaging is switched off
▫️
Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
I cannot afford to pay £47 a month because i have reduced my hours at work
