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Discussion topic: I am not receiving emails sent from one hotmail address

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KIV
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I am not receiving emails sent from one hotmail address

‎16 Jul 2021 07:58 PM

There is one particular hotmail address that I am no longer receiving mail from

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Mark39
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Re: I am not receiving emails sent from one hotmail address

‎16 Jul 2021 08:00 PM

Posted by a Superuser, not a Sky employee. Find out more

Check your spam folder to see if they're ending up there. Are the emails still being sent? And are they being sent to the correct address?

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GD1
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Re: I am not receiving emails sent from one hotmail address

‎16 Jul 2021 08:00 PM

Posted by a Superuser, not a Sky employee. Find out more

@KIV  Are you sure these emails aren't going into your spam/junk folder?

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.

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caesarome
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Re: I am not receiving emails sent from one hotmail address

‎16 Jul 2021 08:02 PM

Posted by a Superuser, not a Sky employee. Find out more

How is this connected to Sky Yahoo email ?

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KIV
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Re: I am not receiving emails sent from one hotmail address

‎16 Jul 2021 08:42 PM

Definitely not

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KIV
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Re: I am not receiving emails sent from one hotmail address

‎16 Jul 2021 08:43 PM

I'm sorry I don't understand this reply 

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GD1
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Re: I am not receiving emails sent from one hotmail address

‎16 Jul 2021 09:59 PM

Posted by a Superuser, not a Sky employee. Find out more

@KIV  Can you use the @when replying it will bring up a list of respondents to selct from, that way we will know who your replaying to.

 

Are you using Sky Yahoo email?  More to the point if you are receiving emails from elsewhere and only a couple of hotmail emails are not being received the issue won't be with Sky Yahoo email.  Thats what the issue is.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.

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caesarome
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Re: I am not receiving emails sent from one hotmail address

‎16 Jul 2021 10:03 PM

Posted by a Superuser, not a Sky employee. Find out more
@KIV wrote:

I'm sorry I don't understand this reply 

My question is, if you are having issues with your Hotmail email address, is this connected to Sky emails because this forum is about Sky email.

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KIV
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Re: I am not receiving emails sent from one hotmail address

‎21 Jul 2021 08:51 AM

I am not receiving emails TO my Sky email account FROM a specific Hotmail account

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Mark39
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Re: I am not receiving emails sent from one hotmail address

‎21 Jul 2021 09:42 AM

Posted by a Superuser, not a Sky employee. Find out more
@Mark39 wrote:

Check your spam folder to see if they're ending up there. Are the emails still being sent? And are they being sent to the correct address?

 

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