This discussion topic is read only This discussion topic has been answered Discussion topic: Home move contact number doesn't work

This message was authored by: Iria+C · ‎12 May 2021

The following number to book a home move for our broadband doesn't work: 0333 759 4143

I did press the link and I know my moving date and future address.

This message was authored by: Skull+Treaty · ‎12 May 2021

@Iria+C wrote:
The following number to book a home move for our broadband doesn't work: 0333 759 4143
I did press the link and I know my moving date and future address.

There were some issues earlier today, I tried two different numbers and they refused to connect. 10 minutes later, they were both up and running again. I reported it to a community manager who also confirmed they were working (again) and someone else on the forum managed to get hold of someone.

The number above is now working.

* * * * * * * * * * * * * * * * * * "Sometimes, the only choices you have are bad ones, but you still have to choose"

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This message was authored by: cookiemonsteruk · ‎12 May 2021

@Iria+C

There does seem to be problems across the full range of customer support numbers

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This message was authored by: Skull+Treaty · ‎12 May 2021

@Iria+C wrote:
The following number to book a home move for our broadband doesn't work: 0333 759 4143
I did press the link and I know my moving date and future address.

There were some issues earlier today, I tried two different numbers and they refused to connect. 10 minutes later, they were both up and running again. I reported it to a community manager who also confirmed they were working (again) and someone else on the forum managed to get hold of someone.

The number above is now working.

* * * * * * * * * * * * * * * * * * "Sometimes, the only choices you have are bad ones, but you still have to choose"

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