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This discussion topic is read only Discussion topic: Hi All, I cannot access my sky.com email account,

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This message was authored by: NickyJA

Hi All, I cannot access my sky.com email account,

Hi all, I am struggling to access my sky.com email. I am also abroad so have no access to passwords, can anyone help? 

Thank you

Nic x

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This message was authored by: GD1

Re: Hi All, I cannot access my sky.com email account,

Posted by a Superuser, not a Sky employee. Find out more

@NickyJA  You're not talking to Sky we are all customers here.  Why can't you access you email account?  What error messages are you getting?  You do need to provide a bit more info if you want the forum to help.

 

Are you accessing email via this link Sky - Sign in

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.




Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
This message was authored by: caesarome

Re: Hi All, I cannot access my sky.com email account,

Posted by a Superuser, not a Sky employee. Find out more

What is happening @NickyJA as you haven't said ?

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This message was authored by: NickyJA

Re: Hi All, I cannot access my sky.com email account,

Hi there,

Sadly I left my phone at home, I'm now on holiday and need to access my sky.com email. I have access to an old phone and internet but cannot a cess my sky.com email.

If I try and access via yahoo it asks for a pin and I cannot remember having a pin, I have tried all my usual pin numbers to no avail.

Is thereit an easier way to direct my sky.com email account?

Many thanks, nicky

This message was authored by: caesarome

Re: Hi All, I cannot access my sky.com email account,

Posted by a Superuser, not a Sky employee. Find out more

Are you trying to access your emails via this link:

 

https://skyid.sky.com/signin/email

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If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
This message was authored by: GD1

Re: Hi All, I cannot access my sky.com email account,

Posted by a Superuser, not a Sky employee. Find out more

@NickyJA  A link has been posted in my reply.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.




Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
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This message was authored by: NickyJA

Re: Hi All, I cannot access my sky.com email account,

When I click on the yahoo option it wants a pin number, I cannot renember it, I've tried various likely pin numbers.

When clicking on google option my gmail account is listed not my sky.com.

Its my sky account I need to access x

 

This message was authored by: Mark39

Re: Hi All, I cannot access my sky.com email account,

Posted by a Superuser, not a Sky employee. Find out more

Not sure what y9u mean by the Yahoo option and the Google option. If you log in via the,link posted by @caesarome you're simply asked for your normal Sky username and password.

This message was authored by: Jeb210147

Re: Hi All, I cannot access my sky.com email account,

Have you thought of telephoning Sky and dealing with your problem that way?

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