Hey is there a link to talk to an advisor online

[Hay123hay]

Hey Is there a link to talk to an advisor online

[GD1]

@Hay123hay  Chat isn't always available, is there anything the forum can do to help?

You can call on 150 from a Sky Talk Line or Sky Mobile.

If you haven't got a current Sky Mobile or Sky Talk this link should help:
(UK) https://www.sky.com/help/home Scroll down and click on ‘Need more help’ and it provides a 0333 number
(ROI) on the same link change the flag in the very bottom corner to the ROI flag to obtain an 0818 number.

Stay on the line and don’t hang up if prompted to. Apparently the quieter times to ring are just after 7am or about 9pm.

[Hay123hay]

I'm struggling to pay my bill and iv been completely cut off from the Internet etc and can't pay in full but need my Internet reinstalled  😞 

[Daniel0210 · Accepted solution]

@Hay123hay 
When your services are restricted any attempt to call Sky will prompt you to pay what is owed first.

Before reinstating your services Sky will require payment in full and also the setting up of a new continuous payment method. If your payment is two or more weeks overdue you will also have to pay the next bill as well.
Depending on your previous payment history you may be able to pay all but £25 which will then be added to your next bill (although this does NOT apply for a Sky Mobile restriction). Sky don’t allow payment plans (except on a legitimately closed account) or promises to pay.
Once your payment has cleared and is in Sky’s account your services should be reinstated, although this may take longer if done over a weekend.