Help with Sky Go on our sale fire

[Kels1010]

Hi, I always use sky go on my kindle fire but this week it will not open. I get the sky go blue screen for a few seconds and then it automatically closes. I have tried uninstalling and reinstalling. I have also tried resetting the device and freeing up storage. I also used my iphone to delete the kindle as a device but nothing has worked. What else can I do?

[Lisa-P1987]

Hi there, I will escalate this to our community chat for you. Please look out for an email or blue chat bubble. We look forward to speaking to you.

[Mr+Flibbles+86]

Update – Thanks for chatting to us. We are still waiting to help you. If you need our support let us know and we can re-escalate to our chat team. Your chat has been closed now. Thanks