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This discussion topic is read only Discussion topic: Green screen but sound is ok.

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This message was authored by: Fent0n

Green screen but sound is ok.

I've turned on my sky q box and I can hear sound from the channel, but the screen is just a dark green colour. Checking the hdmi connections and power off the sky q with no difference. Any ideas?

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This message was authored by: nigea99

Re: Green screen but sound is ok.

Posted by a Superuser, not a Sky employee. Find out more

hi @Fent0n 

 

Although it probably won't make a difference, perhaps try a full power down (i.e. remove plug or switch off at mains) restart of your TV

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