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This discussion topic is read only Discussion topic: Frustration with ITV Hub

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This message was authored by: mazda147

Frustration with ITV Hub

ITV Hub app is simply just a black screen for the last few days.  I have done the refresh apps and all of the other apps are working just fine.  I have subscribed to ITV+ to avoid adverts at an additional cost so the fact that I can't even watch it at all is very galling.  Why are we having to turn on and off at the mains several times a day as a temporary fix?  It simply isn't good enough is it?  

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This message was authored by: Chrisee

Re: Frustration with ITV Hub

Posted by a Superuser, not a Sky employee. Find out more

@mazda147 totally agree with you Sky have told us they are aware of the issue and are trying to get ITV to fix it. 

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
This message was authored by: TheFrankers

Re: Frustration with ITV Hub

I am having the same issue. Felt like throwing the whole thing off the wall and out into the street yesterday. 

 

Missing content on Channel 5 so thought I would watch something else in the meantime so decided on a boxset on ITV Hub. After reading all about the issues when fast forwarding I didn't attempt to touch the remote yet it kept crashing to a black screen. It spent more time off at the wall than on. 

 

At this point I'm wondering what even is the point? I barely watch live TV so it's no different to having a Firestick plugged in- accept that has less bugs 😞 

This message was authored by: Boris+Dog

Re: Frustration with ITV Hub

Totally agree with you. I have Apple TV 4K plugged into my Glass. It already works better than Glass, the only issue is the lack of Sky Sports. If there was a Sky GO app I could use on my Apple TV it would be the go to device over a very buggy Sky Glass. 

This message was authored by: fizzdisco

Re: Frustration with ITV Hub


@Boris+Dog wrote:

Totally agree with you. I have Apple TV 4K plugged into my Glass. It already works better than Glass, the only issue is the lack of Sky Sports. If there was a Sky GO app I could use on my Apple TV it would be the go to device over a very buggy Sky Glass. 


It's coming...

 

"Sky customers in the UK will also be able to access Sky Go on Apple TV devices in mid-2022."

 

Source:

https://www.skygroup.sky/en-gb/article/sky-to-bring-apple-tv-to-sky-glass-and-sky-q-customers 

This message was authored by: Boris+Dog

Re: Frustration with ITV Hub

That's good news! 

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