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This discussion topic is read only Discussion topic: Freezing Sky+ box

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This message was authored by: Hdboy

Message posted on ‎18 Dec 2021 07:43 AM

Freezing Sky+ box

Twice in as mant weeks, when using the TV guide, my Sky+ has frozen ie none of the buttons work and I have to turn the box off at the mains and reboot, which is not really ideal.

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Avatar for Mark39
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This message was authored by: Mark39

Message posted on ‎18 Dec 2021 07:53 AM

Re: Freezing Sky+ box

Posted by a Superuser, not a Sky employee. Find out more

Sounds like a hard disk issue. Try a Planner Rebuild, as detailed in step 2 here: https://www.sky.com/help/diagnostics/recording-on-sky-plus/sky-plus-recordings-other-problem

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