Fear index only 2 EPs in HDR

[andy76red]

Does any one know why even a full week after release only the first 2 episodes are in HDR customers from Disney+/Netflix/Amazon prime don't have to put up with this kind of substandard service so why do sky continually keep treating customers this way it's even more infuriating that it's a sky original 

[digigriffin]

I already contained Viewer relations about this very issue on the day the first episode was aired,.

here is the reply

>>>>>>>>>>>>>>

Thank you for your email regarding The Fear Index.

We are aware that episodes 2, 3 and 4 are not currently available in UHD HDR and are looking into as a matter of urgency. We hope to have these episodes available in all formats as soon as possible.

Apologies for any inconvenience this may cause to your enjoyment of this programme.

>>>>>>>>>>>>>

I did notice that episode 2 was added today as HDR so possibly this is done on a week by week basis?

[andy76red]

That's exactly my point no other companies would act this way they would all be available from the off not a few days later or in this case weeks later 

[fizzdisco]

HDR is an afterthought to Sky. It's not a chargeable extra so they don't care about it. 

Even the HDR rail on Sky Cinema has movies on it with no HDR. Hopeless. 

[ianmerseyside]

Glad I'm not the only one who thinks this isn't right.  I've watched the first 2 episodes in UHD HDR but can only access the other 2 in UHD only, so prefer to wait for the best picture quality.  Do we have any update on when/if they will be available in UHD HDR?  

[digigriffin]

Episode 3 now available in HDR.

So  looks like its being made available in HDR on the day the episode is broadcast as it was the same last week as well.

[digigriffin]

Episode 4 now available in UHD HDR 

[laceypatrick]

I can still only see episodes 1 and 2, no matter how much we search only 2 come up

am I missing something ( besides the last 2 episodes ) 

[Chrisee]

@laceypatrick what system do you have? I have seen reports those two. episodes are missing from Sky Glass but are on Sky Go for example. Drop viewer relations an email as they sort these things out.

[LGUser]

On Sky Q, only epsiode 1 is in UHD/HDR. The other three still show as UHD.