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This discussion topic is read only Discussion topic: Email suddenly stopped working on Android phone

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This message was authored by: GAF

Email suddenly stopped working on Android phone

Was working with my email account on my Android phone one minute then suddenly stopped working. When I try to add my account [removed] back in I get the following msg - You don't have permission to access "http://skyid.sky.com/AK_PM_VPATH0/856922/288_Error.html" on this server. Reference #18.bab1f748.1646849090.44c97af

The only thing I did between email working and stopping was the following -

I took a snapshot of a screen and when given an opyion to "Send" it, chose the Yahoo Mail icon.

 

Moderator note: removed personal details

Gaf
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This message was authored by: caesarome

Re: Email suddenly stopped working on Android phone

Posted by a Superuser, not a Sky employee. Find out more

@GAF 

I had something similar a few days ago, I fixed it by clearing my browsers cache, rebooting my device and then I managed to get signed in again.

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This message was authored by: GAF

Re: Email suddenly stopped working on Android phone

Thank you for the suggestion but didn't work for me.

Fixed it this morning. It was a combination of two things.

My VPN was set to be always on. VPN does stop my Yahoo Mail working but only at login time, ok once logged in.

Trouble is, when I switched off VPN manually it stopped my wi-fi.

So the fix was to NOT have my VPN set to always on.

Gaf
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