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This discussion topic is read only Discussion topic: Disable Wi-fi mesh on sky Q

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This message was authored by: Specialbrew

Disable Wi-fi mesh on sky Q

Hi

please can someone tell me how you can disable the Wi-fi mesh on sky q and sky mini. I still want to keep Wi-fi on the sky router and I need the sky mini to connect to the sky q wirelessly, but not act as an access point.

 

thanks 

 

 

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This message was authored by: Chrisee

Re: Disable Wi-fi mesh on sky Q

Posted by a Superuser, not a Sky employee. Find out more

@Specialbrew there is no way to turn off the wifi hot spot on a Q box without disabling the wifi totally.

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
This message was authored by: TimmyBGood

Re: Disable Wi-fi mesh on sky Q

Posted by a Superuser, not a Sky employee. Find out more

@Chrisee 

Maybe by replacing the Sky Hub with a non-Sky model?  Not applicable in this case though.

* * * * * * *

Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
This message was authored by: Chrisee

Re: Disable Wi-fi mesh on sky Q

Posted by a Superuser, not a Sky employee. Find out more

@TimmyBGood still doesnt work as the hotspots remain on the Q boxes even though there is then no way of connecting to them. It is a pain.

 

@Specialbrew what is the issue - the hot spots cannot interfere with the Q hub's wifi if that is the worry. 

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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This message was authored by: Specialbrew

Re: Disable Wi-fi mesh on sky Q

@Chrisee  When connected to the sky mesh I cannot use hue lights or Sonos. They only work when connected to the router directly. But as they share the same SSID there is no way of changing the connection. It's a pain...the only way I can connect is to go into the room with the sky router.

This message was authored by: Luke-N1193

Re: Disable Wi-fi mesh on sky Q

@Specialbrew  One option would be to split the SSIDs and connect your smart home kit to the 2.4ghz band.

 

Alternatively if you do not want the Sky Q boxes to work as hotspots then you can go into the installer menu (highlight settings, press 0,0,1,select), go to network and change 2.4ghz wireless to OFF then click confirm. If you do this make sure you leave the 5ghz on so that the boxes can connect to each other.

 

The best option if it is just to set up your Sonos etc is to split the SSIDs.

If this reply helped, please consider marking is it an answer.

Stay safe!
This message was authored by: Rhonny

Re: Disable Wi-fi mesh on sky Q

@Specialbrew

You need to connect one Sonos speaker to your router by ethernet so that all your Sonos speakers then come off your wifi and connect to their own Sonosnet.

 

This will ease your wifi network, as Sonos uses old protocols on WiFi that can slow or stop a network, and should help things to work again. 

This message was authored by: NevMac

Re: Disable Wi-fi mesh on sky Q

Sonos Version 1  will ONLY work on 2.4Ghz. So if you have the older legacy set-up, you need to make sure all the speakers are connected to the router's 2.4Ghz WiFi output and that your smart phone app is connected to the same network. 

 
This message was authored by: AntW

Re: Disable Wi-fi mesh on sky Q

Go down to settings in the menu and press 001 enter. Or if you change the ssid of the router the boxes won't act as extenders 

This message was authored by: AntW

Re: Disable Wi-fi mesh on sky Q

You could change the SSID on the router then the Qboxes won't extend 

This message was authored by: D80+Sheffield

Re: Disable Wi-fi mesh on sky Q

If you change the SSID the sky Q boxes wouldn't connect so essentially the only thing that would work is the sky signal, which then makes the whole point of sky Q pointless and not worth having.

 

This message was authored by: jry

Re: Disable Wi-fi mesh on sky Q

Hello all. I realise l'm a bit late to this party, but does anyone know if I was to connect both my sky Q main box and my mini box to my sky SR203 router using power line adapters, and disable the 2.4 & 5Ghz WiFi on both boxes, would everything still work? And would I then only see the one network on Wi-Fi analyser as opposed to the 3 I currently see?

This message was authored by: Laing1

Re: Disable Wi-fi mesh on sky Q

Posted by a Superuser, not a Sky employee. Find out more

@jry wrote:

Hello all. I realise l'm a bit late to this party, but does anyone know if I was to connect both my sky Q main box and my mini box to my sky SR203 router using power line adapters, and disable the 2.4 & 5Ghz WiFi on both boxes, would everything still work? And would I then only see the one network on Wi-Fi analyser as opposed to the 3 I currently see?


@jry yes everything should still work

 

If you turn off 2.4 and 5Ghz on both the main and mini then yes you should only see the one network from your router


I may be a Sky Superuser but I am still just a Sky customer

Sky Q 2 TB (Silver)Box, 2 Mini boxes since June 2016, all connected by wifi
Sky Broadband Hub/SR203, Sky Ultrafast broadband
Ultimate on Demand, Q Experience/UHD, Sky Sports, Sky Cinema
LG 49SJ 810 V UHD TV
Google Pixel 10 Pro XL mobile
This message was authored by: Melancholic

Re: Disable Wi-fi mesh on sky Q

@jry 

 

This is how I setup mine at home and it works perfectly. I use TP-Link ones and they have been faultless. 

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Sky Stream and whole home.
This message was authored by: jry

Re: Disable Wi-fi mesh on sky Q

@Laing1. Blimey, that was  quick response! Many thanks for your reply and I will give it bash. I was a little confused as I had watched a YouTube video of someone doing this very thing, but when they went into the hidden menu on their mini box they had power line and Ethernet options as well as the 2.4 & 5Ghz Wi-Fi options, but I only have the 2 Wi-Fi options and wondered if turning both off would screw up the whole system.

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