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This discussion topic is read only Discussion topic: Date I can cancel my subscription from

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This message was authored by: Jaime85

Date I can cancel my subscription from

I'm thinking of leaving sky, how can I find out what date I can cancel my subscription from without incurring a charge?

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This message was authored by: TechmanagerMal

Re: Date I can cancel my subscription from


@Jaime85 wrote:

I'm thinking of leaving sky, how can I find out what date I can cancel my subscription from without incurring a charge?


  • As you will have to call to notify Sky of the cancellation you can ask then.
Passing on the tips I have learned in over 25 years as a more than satisfied Sky customer.



This message was authored by: caesarome

Re: Date I can cancel my subscription from

Posted by a Superuser, not a Sky employee. Find out more

If it is a TV subscripition you want to cancel then you have to give 31 days notice and 14 days for broadband and talk if you do not have another supplier lined up or you are moving to Virgin.

 

As for the date as it is your minimum term that expires and not the contract itself. Your contract might be visible via your Message Centre here:

 

https://messages.sky.com/message-centre/contracts

 

Or login to your Sky account and click on 'Offers and Upgrades' as the dates will show:


https://www.sky.com/myaccount/tv or
https://www.sky.com/hub/tv

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