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DPD Delivery

‎23 Nov 2021 04:11 PM

Hi, I ordered a new phone and didn't receive an order number. I have had nothing to say the phone has been dispatched but I have a missed you card from DPD. I don't know if it's a scam or if it's this phone as they want to rebook the slot and I have no order number. 

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GD1
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Superuser
This message was authored by GD1 This message was authored by: GD1

Re: DPD Delivery

‎23 Nov 2021 04:20 PM

Posted by a Superuser, not a Sky employee. Find out more
@Anonymous wrote:

Hi, I ordered a new phone and didn't receive an order number. I have had nothing to say the phone has been dispatched but I have a missed you card from DPD. I don't know if it's a scam or if it's this phone as they want to rebook the slot and I have no order number. 

Have you checked your order tracking page?  https://www.sky.com/ordertracking

 

If the card is from DPD then there should be a website address to go to where you can redeliver the item.  I can't see someone posting through a DPD Missed delivery card as a scam unless they are asking for payment or such.

Like you I'm a customer here, Sky Employees are clearly identified as such.
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This message was authored by Anonymous This message was authored by: Anonymous

Re: DPD Delivery

‎23 Nov 2021 04:38 PM

I can't get through on that link or the phone to sky. They've left me a text which is why I'm unsure if it's a scam

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GD1
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Superuser
This message was authored by GD1 This message was authored by: GD1

Re: DPD Delivery

‎23 Nov 2021 04:40 PM

Posted by a Superuser, not a Sky employee. Find out more
@Anonymous wrote:

I can't get through on that link or the phone to sky. They've left me a text which is why I'm unsure if it's a scam

You said DPD left a card?

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.




Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, VM 1 Gig Broadband, Sony 7.1 AV Receiver, Technisat MultiSat receiver.
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caesarome
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This message was authored by caesarome This message was authored by: caesarome

Re: DPD Delivery

‎23 Nov 2021 05:29 PM

Posted by a Superuser, not a Sky employee. Find out more
@Anonymous wrote:

I can't get through on that link or the phone to sky. 

What happens when you try the link or phone Sky ?

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