This discussion topic is read only Discussion topic: Currently on back order- no delivery date.

This message was authored by: Sian.. · ‎02 Nov 2021

Ordered iPhone 13 pro max and I've been given no date or any information on how long I need to wait- order just says 'currently on back order' email doesn't state anything at all...

This message was authored by: GD1 · ‎02 Nov 2021

@Sian.. wrote:
Ordered iPhone 13 pro max and I've been given no date or any information on how long I need to wait- order just says 'currently on back order' email doesn't state anything at all...

I'm afraid the forum won't be able to tell you when it will be delivered.

Back order means Sky are waiting for stock from Apple, this affects all mobile providers. You need to keep your eye on the order tracking page of your account.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.

Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.

This message was authored by: Daniel0210 · ‎02 Nov 2021

@Sian.. Unfortunately this happens every time Apple bring out a new major product. They cannot keep up with demand and the problem has been increased this year by other issues such as a shortage of HGV drivers. All you can do is keep checking your order tracking https://www.sky.com/help/articles/track-sky-order as advised already by @GD1

▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
NOTE: I only provide help on the forum boards and NOT via Direct Messaging
▫️
Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile

This message was authored by: Sian.. · ‎03 Nov 2021

It would help if it give some sort of guide or tracking- it just says to call for update... so guess it's just a waiting game..

This page has been archived

This discussion topic is read only Discussion topic: Currently on back order- no delivery date.

Currently on back order- no delivery date.

All Replies

Re: Currently on back order- no delivery date.

Re: Currently on back order- no delivery date.

Re: Currently on back order- no delivery date.

Was this discussion not helpful?

Search Sky Community

Start a new discussion