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Discussion topic: Connecting to new router ... old HD box

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This message was authored by fionamcf This message was authored by: fionamcf

Connecting to new router ... old HD box

I just got my new fibre broadband which had to be put in a back room due to phone line location.  My sky box isn't WIFI enabled therefore can no longer connect to on demand.

 

Can I get a WIFI connector for my box to get my on demand?  Do sky provide this?  Also my speed drops from ~70 to ~20 therefore am I entitled to a booster?

 

 

 

 


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This message was authored by Annie+UK This message was authored by: Annie+UK Answer

Re: Connecting to new router ... old HD box

Posted by a Superuser, not a Sky employee. Find out more

Get a long Ethernet cable, they can be up to 100m in length or purchase a wi-fi access point that can get the wi-fi near the box then use a short piece of Enternet between the access point and the sky box

I am Neurodivergent Sky+HD  LG NanoCell TV  Xbox
My F•A•Qs: Sky GlassSky StreamSky GoSky Plus

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This message was authored by Annie+UK This message was authored by: Annie+UK Answer

Re: Connecting to new router ... old HD box

Posted by a Superuser, not a Sky employee. Find out more

Get a long Ethernet cable, they can be up to 100m in length or purchase a wi-fi access point that can get the wi-fi near the box then use a short piece of Enternet between the access point and the sky box

I am Neurodivergent Sky+HD  LG NanoCell TV  Xbox
My F•A•Qs: Sky GlassSky StreamSky GoSky Plus
This message was authored by Mark39 This message was authored by: Mark39

Re: Connecting to new router ... old HD box

Posted by a Superuser, not a Sky employee. Find out more

@fionamcf Sky no longer provide On Demand connectors, but you might find one on ebay.  Failing that any wifi access point connected via a short ethernet cable will do, as @Annie+UK posted.

 

With regard to your wifi speed, Sky guarantees a minimum of 3Mbps with the Sky Broadband Boost add-on; https://www.sky.com/help/articles/wifi-guarantee

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