0

This discussion topic is read only Discussion topic: Catch up tv can’t download

Reply
Avatar for Sofie1996
Level 0 icon
What's this?
This message was authored by: Sofie1996

Message posted on ‎04 Aug 2021 09:33 AM

Catch up tv can’t download

Hi when I want to download something on sky from catch up tv it says you don't have The required subscription to download this programme 

Report post
Post 1 of 4
991 Views
0 Likes
Reply
Locked

This discussion has been locked

Sorry, you can't reply to this discussion as it's been locked by our Community Managers.

Reply

All Replies

Avatar for GD1
Level 16 icon
What's this?
Superuser
This message was authored by: GD1

Message posted on ‎04 Aug 2021 09:34 AM

Re: Catch up tv can’t download

Posted by a Superuser, not a Sky employee. Find out more

@Sofie1996  Is this a new account?  If so call Sky as sometimes new accounts aren't setup correctly.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.




Samsung 75" 4K TV (Satellites 28E,19E & 13E), Sky Glass Gen 2 55", Sky Stream, Sky 1Gig FTTP Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
Report post
Post 2 of 4
989 Views
0 Likes
Reply
Avatar for Sofie1996
Level 0 icon
What's this?
Topic Author
This message was authored by: Sofie1996

Message posted on ‎04 Aug 2021 09:36 AM

Re: Catch up tv can’t download

Yes it's a new account 

Report post
Post 3 of 4
987 Views
0 Likes
Reply
Avatar for GD1
Level 16 icon
What's this?
Superuser
This message was authored by: GD1

Message posted on ‎04 Aug 2021 09:37 AM

Re: Catch up tv can’t download

Posted by a Superuser, not a Sky employee. Find out more

@Sofie1996  You'll need to call Sky to correct your account.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.




Samsung 75" 4K TV (Satellites 28E,19E & 13E), Sky Glass Gen 2 55", Sky Stream, Sky 1Gig FTTP Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
Report post
Post 4 of 4
985 Views
Reply
Locked

This discussion has been locked

Sorry, you can't reply to this discussion as it's been locked by our Community Managers.

Reply