Cant eatch Discovery or Dave

[Soppytart1968]

Wonder if anyone can help.

I've just gone to start watching something I recorded on Discovery channel, and it now says I need to upgrade? But I can watch it if its on now! Also the same happened with Dave channel.

I've got the signature package.

And wondering does anyone have any ideas why please? 

[nigea99]

hi @Soppytart1968 is it possible that you download the HD versions & don;t have the HD add on : 

The default download quality is set to HD (high Definition) not SD so when you try to download / watch you are prompted to upgrade (i.e. take out the HD subscription)

You don't need to upgrade.

You just need to change your download preference to SD

Main Menu -> Settings -> Setup -> Preferences