Can’t see first bill

[Soph55]

I'm unable to view my first sky bill. It was installed on the 27th and everytime I try to view the amount my first bill will be it doesn't show anything just explains that the bill will be higher then normal

[caesarome]

@Soph55 

Your post has been escalated to the Sky Messaging team who will be in touch with you regarding this via a blue/red chat bubble which will appear at the bottom of the page. It can take up to 24 hours to be contacted via this.

This link explains how this works:

https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

When the chat bubble does appear you have 48 hours to respond or it will be automatically closed. This isn't a live chat so replies are not instant.

[dmy24]

Thank you for escalating this. We have sent an invite to chat 🙂 

[Chanylou]

Could someone escalate for me too please , I'm having exactly the same problem . Need to view first bill all I'm getting is an explanation of first bills and a white blank screen . Stressing as I dont know the amount I need to pay . Many thanks 

[caesarome]

@Chanylou 

To get you some help with this I have escalated your post to the Sky Messaging team who will be in touch with you regarding this via a blue/red chat bubble which will appear at the bottom of this page. It can take up to 24 hours to be contacted via this.

This link explains how this works:
https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

When the chat bubble does appear you have 48 hours to respond or it will be automatically closed. This isn't a live chat so replies are not instant.