0

Discussion topic: Can’t see first bill

Reply
This message was authored by Soph55 This message was authored by: Soph55

Can’t see first bill

I'm unable to view my first sky bill. It was installed on the 27th and everytime I try to view the amount my first bill will be it doesn't show anything just explains that the bill will be higher then normal

Locked

This discussion has been locked

Sorry, you can't reply to this discussion as it's been locked by our Community Managers.

Reply

All Replies

This message was authored by caesarome This message was authored by: caesarome

Re: Can’t see first bill

Posted by a Superuser, not a Sky employee. Find out more

@Soph55 

Your post has been escalated to the Sky Messaging team who will be in touch with you regarding this via a blue/red chat bubble which will appear at the bottom of the page. It can take up to 24 hours to be contacted via this.


This link explains how this works:

https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147


When the chat bubble does appear you have 48 hours to respond or it will be automatically closed. This isn't a live chat so replies are not instant.

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
This message was authored by dmy24 This message was authored by: dmy24

Re: Can’t see first bill

Thank you for escalating this. We have sent an invite to chat 🙂 

This message was authored by Chanylou This message was authored by: Chanylou

Re: Can’t see first bill

Could someone escalate for me too please , I'm having exactly the same problem . Need to view first bill all I'm getting is an explanation of first bills and a white blank screen . Stressing as I dont know the amount I need to pay . Many thanks 

This message was authored by caesarome This message was authored by: caesarome

Re: Can’t see first bill

Posted by a Superuser, not a Sky employee. Find out more

@Chanylou 

To get you some help with this I have escalated your post to the Sky Messaging team who will be in touch with you regarding this via a blue/red chat bubble which will appear at the bottom of this page. It can take up to 24 hours to be contacted via this.


This link explains how this works:
https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147


When the chat bubble does appear you have 48 hours to respond or it will be automatically closed. This isn't a live chat so replies are not instant.

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
Locked

This discussion has been locked

Sorry, you can't reply to this discussion as it's been locked by our Community Managers.

Reply

Was this discussion not helpful?

No problem. Browse or search to find help, or start a new discussion on Community.

Start a new discussion

New Discussion