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This discussion topic is read only Discussion topic: Can't delete connected apps

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This message was authored by: jayach

Re: Can't delete connected apps

Posted by a Superuser, not a Sky employee. Find out more

@romfordian wrote:

the link doesn't give me that option, there is no Generate and manage app passwords


Unfortunately those help pages try to take you to the Yahoo security settings, not the Sky settings, and as Sky|Yahoo users they won't work for us.

This message was authored by: rosssmith80

Re: Can't delete connected apps

I have exactly the same problem. I cant remove the connected apps from the Yahoo control panel and there is no similar option on the sky side. Removing the passwords on the sky 'manage passwords' section doesnt stop the connected apps still connecting and sending emails from my account. I contacted Yahoo to ask them to remove the connected apps for me and they wont help as it is a Sky account. It seems crazy that they are happy to allow our accounts to spam the world and wont help us prevent the abuse when we have identified where the issue is coming from.

 

If anyone finds a solution, I would be most grateful if they would share it!

This message was authored by: rosssmith80

Re: Can't delete connected apps

Update...

I deleted all the passwords in the Sky 'Manage Passwords' section and re-added only the ones that I wanted to use.

I also contacted Yahoo again complaining that I was trying to protect my account but they wasn't helping.

 

After a few minutes I noticed all the connected devices had been removed and the only 2 there were the ones I readded via the Sky side.

 

Not sure which one of these 2 solutions did it, but they have all gone now.

 

Hope this helps someone

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