Can’t Changing password

[Emma+m11]

Need to reset password for wifi as the back of my box is unreadable and we don't know the password. Can't get logged in to change it as we don't know the password 

[Highlinder]

@Emma+m11Which router do you have from the link below.

https://www.sky.com/help/articles/broadband-diagnostic-which-sky-hub 

[Emma+m11]

The sky broadband hub 

[Highlinder]

@Emma+m11Do you not have the card that came with the router with the information on that is the same as on the back of the router.

[Emma+m11]

I don't unfortunately I have lost the card and then the dog has scratched all the back of the box so no way of reading it 

[Highlinder]

@Emma+m11  Do any of the devices attached to your network enable you to show the Wi-Fi password so that you can take it from there?

[jamesn123]

@Emma+m11 

If you dont know the original password and its unreadable on the hub then you'll need to request a replacement from Sky

[Highlinder]

@jamesn123I was seeing if they had any devices that could show the saved password and thus save them having to call Sky.

[jamesn123]

@Highlinder 

Its a good idea but I think almost all devices these days dont let you do that anymore? I think the best you can get is a QR code to scan with the SSID & Password baked in

[Highlinder]

@jamesn123That is another way to go at it.

[Simont12]

If u use a Samsung (only that I know it works) it can give you a QR code to login to the WiFi if you have any device other wise you can try and login to the router using the standard password 

Open your browser and type 192.168.0.1 into your address bar.

When prompted enter the username: admin and password: sky 

[Highlinder]

@Simont12That will not work for the Sky broadband  Hub, as this does use the Wi-Fi password as part of the login on the router also.

[Simont12]

@Highlinder  

That's why I couldn't get on it for the last 4 days🤣

U can get your WiFi password from a laptop if u go into settings and look at the security panel and show passcode that's the only other way for finding it