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Discussion topic: Calls about sky Q benefits
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Message posted on 01 Sep 2021 10:46 AM
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Calls about sky Q benefits
Hi,
We recently upgraded to sky Q, I have had several calls from 0800 number ending 597 9843 to discuss new features / benefits and freebies with sky Q.
The caller seems genuine, but the security request of full name and address seems a bit excessive as this is already known to Sky and they are calling me! Is this a genuine call or a scam?
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Message posted on 01 Sep 2021 10:59 AM
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Re: Calls about sky Q benefits
@just+to+obstruct To be sure you'd need to ring Sky. If you use 'who called me uk' website it suggests it may be Sky Protect but you're right to be cautious.
[I only provide help on the forum boards so Private/Direct Messaging is switched off]
▪️
Sky customer since 2001
with:
Sky Q | Sky Broadband | Sky Talk | Sky Mobile(s)
Message posted on 01 Sep 2021 12:03 PM - last edited: 01 Sep 2021 12:05 PM
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Re: Calls about sky Q benefits
As @Daniel0210 identifies, that's almost certainly a call to try and sell you Sky Protect insurance: it's unfortunately legitimate for them to use your contact details in this way because D&G licence their partnership with Sky, but I'd argue their sales tactics as scripted are downright misleading.
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
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