0

This discussion topic is read only Discussion topic: Calls about sky Q benefits

Reply
This message was authored by: just+to+obstruct

Calls about sky Q benefits

Hi,

We recently upgraded to sky Q, I have had several calls from 0800 number ending 597  9843 to discuss new features / benefits and freebies with sky Q.

The caller seems genuine, but the security request of full name and address seems a bit excessive as this is already known to Sky and they are calling me! Is this a genuine call or a scam?

Locked

This discussion has been locked

Sorry, you can't reply to this discussion as it's been locked by our Community Managers.

Reply

All Replies

This message was authored by: Daniel0210

Re: Calls about sky Q benefits

Posted by a Superuser, not a Sky employee. Find out more

@just+to+obstruct To be sure you'd need to ring Sky. If you use 'who called me uk' website it suggests it may be Sky Protect but you're right to be cautious. 


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
NOTE: I only provide help on the forum boards and NOT via Direct Messaging

▫️
Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
This message was authored by: TimmyBGood

Re: Calls about sky Q benefits

Posted by a Superuser, not a Sky employee. Find out more

@just+to+obstruct 

 

As @Daniel0210 identifies, that's almost certainly a call to try and sell you Sky Protect insurance: it's unfortunately legitimate for them to use your contact details in this way because D&G licence their partnership with Sky, but I'd argue their sales tactics as scripted are downright misleading.

* * * * * * *

Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
Locked

This discussion has been locked

Sorry, you can't reply to this discussion as it's been locked by our Community Managers.

Reply