Brodband not to cancel

[Rosalinda+Dimacul]

Please retain/return  my broadband but only cancel my tv sky thank you

Rosalinda [removed]

Moderator note: removed personal details

[cookiemonsteruk]

@Rosalinda+Dimacul 

Have you unintentionally cancelled both?

Call sky on 150 from your landline or
zero three three three seven five nine one zero one eight from any other phone to cancel tv

[GD1]

@Rosalinda+Dimacul  You're not talking to Sky CS, no one on the forum has account access, nor can you request cancellations/changes to services via the forum.  You will need to call Sky.  

You can call on 150 from a Sky Talk Line or Sky Mobile.

If you haven't got a current Sky Mobile or Sky Talk this link should help:
(UK) https://www.sky.com/help/home Scroll down and click on ‘Need more help’ and it provides a 0333 number
(ROI) on the same link change the flag in the very bottom corner to the ROI flag to obtain an 0818 number.

Stay on the line and don’t hang up if prompted to. Apparently the quieter times to ring are just after 7am or about 9pm.