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This message was authored by: Opheliaflorence

Broadband not working

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 I received this message today and still can't get my internet to work

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This message was authored by: cookiemonsteruk

Re: Broadband not working

Posted by a Superuser, not a Sky employee. Find out more

@Opheliaflorence 

 

If this is an activation then it can take up to midnight for broadband to become active

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Sky Stream , Sky Superfast, SR203 router, Tp link td w9970 + Asus RT AX58U (backup), Xbox Series X, google home mini, LG 55 inch uhd tv, with Dolbyvision, samsung a5 2017 and samsung s21

If I get it right mark as answered
If I get it wrong humour me
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This message was authored by: cookiemonsteruk

Re: Broadband not working

Posted by a Superuser, not a Sky employee. Find out more

@Opheliaflorence 

 

If you are in Manchester there has been a fibre cable break, surrey/west sussex are experiencing unspecified outages. Both are been worked on

----------------------------------------------------
Sky Stream , Sky Superfast, SR203 router, Tp link td w9970 + Asus RT AX58U (backup), Xbox Series X, google home mini, LG 55 inch uhd tv, with Dolbyvision, samsung a5 2017 and samsung s21

If I get it right mark as answered
If I get it wrong humour me
If I say something you like give a thumbs up
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