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This discussion topic is read only Discussion topic: Broadband activated, no internet

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This message was authored by: Michal9212

Message posted on ‎08 Oct 2021 08:12 PM

Broadband activated, no internet

Hello, 

I've got message today from sky that my broadband is activated. I plug in cable to socket and router. Power and WiFi showing green, on Internet is no light. Can't connect with any devices.

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Avatar for cookiemonsteruk
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This message was authored by: cookiemonsteruk

Message posted on ‎08 Oct 2021 08:13 PM

Re: Broadband activated, no internet

Posted by a Superuser, not a Sky employee. Find out more

@Michal9212 

 

Actual activation can take up to midnight

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This message was authored by: GD1

Message posted on ‎08 Oct 2021 08:13 PM

Re: Broadband activated, no internet

Posted by a Superuser, not a Sky employee. Find out more

@Michal9212  It can take up to midnight for Skys system to update.

Like you I'm a customer here, Sky Employees are clearly identified as such.
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Please note I only provide help on the main forums and not via PM, PM's are switched off.




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This message was authored by: Michal9212

Message posted on ‎09 Oct 2021 08:45 AM

Re: Broadband activated, no internet

Does it take longer then midnight? I thought I'll have Internet next day but nothing happened.

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This message was authored by: Skull+Treaty

Message posted on ‎09 Oct 2021 08:50 AM

Re: Broadband activated, no internet

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@Michal9212 not normally, you may need to give Sky a call, dial 150 from your landline or Sky Mobile device.

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"Sometimes, the only choices you have are bad ones, but you still have to choose"
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