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This message was authored by: TechmanagerMal

Black screen BBC1 HD

  • My mini box is served by a wifi booster following connectivity issues.
  • For the last couple of days at switch on if I choose BBC1 HD, I get a blank screen until I go back to the home screen and select another channel that plays ok then change to BBC1 HD and all is ok.
  • I'm guessing reboot, reset but wanted to put it out as a strange one!
  • Anyone seen this?
Passing on the tips I have learned in over 25 years as a more than satisfied Sky customer.




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This message was authored by: TechmanagerMal Answer

Re: Black screen BBC1 HD


@Lisa-P1987 wrote:

I used to get that on my mini too @TechmanagerMal  but a reset settings seemed to fix it. 

 

Did you do the troubleshooting you posted? Be good to hear if it does it again after that. 


  • Did nothing and it was fine today, end of Olympics coverage at the time we switched it on, coincidence?
Passing on the tips I have learned in over 25 years as a more than satisfied Sky customer.



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This message was authored by: Lisa-P1987

Re: Black screen BBC1 HD

I used to get that on my mini too @TechmanagerMal  but a reset settings seemed to fix it. 

 

Did you do the troubleshooting you posted? Be good to hear if it does it again after that. 

Thanks

Lisa - Sky Tech Team Expert
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This message was authored by: TechmanagerMal Answer

Re: Black screen BBC1 HD


@Lisa-P1987 wrote:

I used to get that on my mini too @TechmanagerMal  but a reset settings seemed to fix it. 

 

Did you do the troubleshooting you posted? Be good to hear if it does it again after that. 


  • Did nothing and it was fine today, end of Olympics coverage at the time we switched it on, coincidence?
Passing on the tips I have learned in over 25 years as a more than satisfied Sky customer.



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Re: Black screen BBC1 HD

  • I update this post @Lisa-P1987  whichever way it goes.
Passing on the tips I have learned in over 25 years as a more than satisfied Sky customer.



This message was authored by: Lisa-P1987

Re: Black screen BBC1 HD

Good to hear it is all sorted. Might be a coincidance about the Olympics coverage. I suppose best thing to do is just monitor it for now and see if it comes back next time. And go from there. 

Thanks

Lisa - Sky Tech Team Expert
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