0

This discussion topic is read only Discussion topic: Billing

Reply
This message was authored by: Cathy100

Billing

Is there anyway I can bring my bill down. 
iam a pensioner with sight loss my bill keeps going up and in finding hard to keep up with the inflation 

Locked

This discussion has been locked

Sorry, you can't reply to this discussion as it's been locked by our Community Managers.

Reply

All Replies

This message was authored by: Daniel0210

Re: Billing

Posted by a Superuser, not a Sky employee. Find out more

@Cathy100 

If your bill 'keeps going up' could your previously discounted deals have expired? You would have been notified of their end date when you first took them out but at present you don’t get reminders prior to them ending. Compare a previous bill to your latest bill and see where the amounts differ.
If the discounts have ended you will need to call Sky to try to negotiate a new deal which will require another minimum term contract, although Sky are not obliged to offer you another discount. If you sort something to your satisfaction make a note of the date it’s ending.

https://www.sky.com/help/articles/been-overcharged may help explain.

Also factor in the annual price increase effective from April’s bills in the UK.


▪️ I AM NOT A SKY EMPLOYEE ▪️
NOTE: I only provide help on the forum boards so Private/Direct Messaging is switched off

▪️
Sky customer since 2001
with:
Sky Q | Sky Broadband | Sky Talk | Sky Mobile(s)
Locked

This discussion has been locked

Sorry, you can't reply to this discussion as it's been locked by our Community Managers.

Reply