@AbbyJ1990 wrote:
Im having trouble paying my bill. I've been unwell with cervical cancer & not been able to keep up with anything. I don't have over £100 to pay the whole bill. How much can I pay to be put back online & I can pay the rest in a weeks time?
thank you.
@AbbyJ1990
Before reinstating your services Sky normally require payment in full and also the setting up of a new continuous payment method. If your payment is two or more weeks overdue you will also have to pay the next bill as well.
Depending on your previous payment history you may be able to pay all but £25 which will then be added to your next bill (although this doesn’t apply for a Sky Mobile restriction). Sky don’t allow payment plans (except on a legitimately closed account) or promises to pay and they will not respond to your calls whilst your services are still restricted although you may be fortunate enough to get through using a number unconnected to your account or by dialling 141 before the number.
Once your payment has cleared and is in Sky’s account your services should be reinstated, although this may take longer over a weekend.
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