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di+c
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Apps keep throwing me out

‎30 Jun 2021 04:08 PM

The apps on Sky Q keep shutting down when we watching something. Just tried to reset Netflix and when using the left arrow it threw me out so couldn't even get to menu

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Quoman7
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Re: Apps keep throwing me out

‎30 Jun 2021 04:34 PM

Posted by a Superuser, not a Sky employee. Find out more
@di+c wrote:

The apps on Sky Q keep shutting down when we watching something. Just tried to reset Netflix and when using the left arrow it threw me out so couldn't even get to menu

Hi @di+c  Try rebooting your router by removing the power cable for 30 sec then reconnect to reboot, then reboot your main SKYQ box by turning the power off at the socket for 30 sec then turn back on to reboot?

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