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Discussion topic: Anyone else had issues with moisture pop up messages on iPhone 12

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This message was authored by Gerry+Cook This message was authored by: Gerry+Cook

Anyone else had issues with moisture pop up messages on iPhone 12

Hi all I have had my iPhone 12 for  6 months now every was cool. Really like it.but recently Iv had a pop up informing me of moisture in the charging port.and stopping me from charging it up.  And instructing me to leave it to dry out. Which I did. But it happened again a week later with the same message. But I'm confined to barracks following an accident I had 12 weeks  ago. So no way it's got moisture in it. So tried changing the charge lead. But still the same.  I have to leave it for an hour or two before it will a charge. Please help I have Freud contacting Sky mobile. But easier to contact Boris on a direct line. Gerry

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This message was authored by caesarome This message was authored by: caesarome

Re: Anyone else had issues with moisture pop up messages on iPhone 12

Posted by a Superuser, not a Sky employee. Find out more

Have you tried Googling this to see if there are any possible solutions out there ?

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This message was authored by 63johnw This message was authored by: 63johnw

Re: Anyone else had issues with moisture pop up messages on iPhone 12

Posted by a Superuser, not a Sky employee. Find out more

From Apple

 

https://support.apple.com/en-gb/HT210424

 

if it persists contact Apple. 





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If their answer solved your issue mark it as the correct answer.

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Gerry+Cook
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This message was authored by Gerry+Cook This message was authored by: Gerry+Cook

Re: Anyone else had issues with moisture pop up messages on iPhone 12

Can't find any help in google

Gerry+Cook
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This message was authored by Gerry+Cook This message was authored by: Gerry+Cook

Re: Anyone else had issues with moisture pop up messages on iPhone 12

Google just tells me what I already know. If theres moisture in the charge port. Replace the lead and wait and dry the charge port out. But it's not got moisture in there.  How can it when I'm house bound ????

This message was authored by GD1 This message was authored by: GD1

Re: Anyone else had issues with moisture pop up messages on iPhone 12

Posted by a Superuser, not a Sky employee. Find out more

@Gerry+Cook  As per @63johnw  if the isue persists you need to contact apple

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
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Gerry+Cook
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This message was authored by Gerry+Cook This message was authored by: Gerry+Cook

Re: Anyone else had issues with moisture pop up messages on iPhone 12

It looks like that is what I have to do Freud contacting sky about it. Better chance talking to Boris Johnson

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