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06 Nov 2021 09:22 AM
Hi all I have had my iPhone 12 for 6 months now every was cool. Really like it.but recently Iv had a pop up informing me of moisture in the charging port.and stopping me from charging it up. And instructing me to leave it to dry out. Which I did. But it happened again a week later with the same message. But I'm confined to barracks following an accident I had 12 weeks ago. So no way it's got moisture in it. So tried changing the charge lead. But still the same. I have to leave it for an hour or two before it will a charge. Please help I have Freud contacting Sky mobile. But easier to contact Boris on a direct line. Gerry
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06 Nov 2021 09:50 AM
Posted by a Superuser, not a Sky employee. Find out moreHave you tried Googling this to see if there are any possible solutions out there ?
06 Nov 2021 10:09 AM - last edited: 06 Nov 2021 10:10 AM
Posted by a Superuser, not a Sky employee. Find out moreFrom Apple
https://support.apple.com/en-gb/HT210424
if it persists contact Apple.
06 Nov 2021 10:10 AM
Can't find any help in google
06 Nov 2021 10:21 AM
Google just tells me what I already know. If theres moisture in the charge port. Replace the lead and wait and dry the charge port out. But it's not got moisture in there. How can it when I'm house bound ????
06 Nov 2021 10:23 AM
Posted by a Superuser, not a Sky employee. Find out more@Gerry+Cook As per @63johnw if the isue persists you need to contact apple
06 Nov 2021 10:49 AM
It looks like that is what I have to do Freud contacting sky about it. Better chance talking to Boris Johnson
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