Accessing BT Sport on iPad

[CerysMegan30]

Hi

I have subscribed to BT Sport through Sky and have the full Sky Sports package, Sky VIP And Sky Go Extra. I'm trying to watch BT Sport on my iPad but I get the message that I need to upgrade my subscription. I've seen confusing advice online as to whether I should be able to get BT channels via Sky Go. Can anyone clarify, please?

[caesarome]

To confirm @CerysMegan30 that you pay Sky to access the BT Sports channels because if so you should be able to view the channels via Sky Go.

[CerysMegan30]

Hi there. Yes I pay Sky for BT Sport. . 

[caesarome]

@CerysMegan30 

I have escalated your post to Sky who will be in touch with you regarding this via a blue chat bubble which will appear at the bottom of this page.

This link explains how this works:
https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

When the blue bubble does appear you have 48 hours to respond or it will be automatically clo

[Mr+Flibbles+86]

Thank you for escalating this. We have now sent an invite to chat 🙂

[Lisa-P1987 · Accepted solution]

Update - Spoken to the customer, they were using the wrong Sky ID. All resolved now. Thanks 🙂