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Discussion topic: 500MB installation question

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This message was authored by nickbaker66 This message was authored by: nickbaker66

500MB installation question

Hi all,

 

I am having 500mb install next Monday and I didn't twigg until after the call with CS had finished that they said I will have to plug my phone into the router for VOIP calls.

 

My current setup is 60mb BB with the phone in the kitchen and the router in the front room behind the TV with the cables coming out of the openreach MK4 master socket in the kitchen into the phone then across the room to the router.

 

Does that mean 

1 will I need to buy a VOIP phone ?

2 or can I plug exiting phone into the router 

 

Or can I change the connections on the cable from the kitchen to the front room router and leave the phone in the kitchen and plug into the router and the other end into the phone?

 

Hope this makes sense 

 

Thanks in advance

Nick

 

 

 


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This message was authored by TimmyBGood This message was authored by: TimmyBGood Answer

Re: 500MB installation question

Posted by a Superuser, not a Sky employee. Find out more

@nickbaker66 

Note that 500Mbs has to be FTTP, so the current master socket location is no longer relevant.  You can decide (within reason) where the ONT is located at the end of the new fibre: the Sky Hub connects to the ONT over ethernet.

* * * * * * *

Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2

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This message was authored by GD1 This message was authored by: GD1

Re: 500MB installation question

Posted by a Superuser, not a Sky employee. Find out more

@nickbaker66  You plug your existing phone into the back of the router.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.


nickbaker66
Topic Author
This message was authored by nickbaker66 This message was authored by: nickbaker66

Re: 500MB installation question

Thanks mate that's easy 👍

This message was authored by cookiemonsteruk This message was authored by: cookiemonsteruk

Re: 500MB installation question

Posted by a Superuser, not a Sky employee. Find out more

@nickbaker66 

 

Liking the use of twigg. Not normally heard outside the island of Ireland 😁 Tuig = to understand

----------------------------------------------------
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This message was authored by TimmyBGood This message was authored by: TimmyBGood Answer

Re: 500MB installation question

Posted by a Superuser, not a Sky employee. Find out more

@nickbaker66 

Note that 500Mbs has to be FTTP, so the current master socket location is no longer relevant.  You can decide (within reason) where the ONT is located at the end of the new fibre: the Sky Hub connects to the ONT over ethernet.

* * * * * * *

Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
nickbaker66
Topic Author
This message was authored by nickbaker66 This message was authored by: nickbaker66

Re: 500MB installation question

@TimmyBGood  thanks bud very helpful

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