29 Jan 2023 10:19 AM
Why is there a difference between the online sky bill and the actual amount leaving my bank acccount? What is the difference between Sky subscription and Sky digital
29 Jan 2023 10:25 AM
Posted by a Superuser, not a Sky employee. Find out moreThere should be no difference as the amount shown on your online Sky bill should be the amount that is taken so why do you say there is, are you also a Sky Mobile customer ?
Does it say on your statement that there is amount taken against Sky Subscription and Sky Digital ?
29 Jan 2023 10:25 AM
Posted by a Superuser, not a Sky employee. Find out moreThere should be no difference as the amount shown on your online Sky bill should be the amount that is taken so why do you say there is, are you also a Sky Mobile customer ?
Does it say on your statement that there is amount taken against Sky Subscription and Sky Digital ?
29 Jan 2023 10:35 AM
yes there are two amounts being removed from my bank account - Sky subsacription and sky Digital. No I dont have a sky mobile phone or account
29 Jan 2023 11:13 AM - last edited: 29 Jan 2023 11:13 AM
Posted by a Superuser, not a Sky employee. Find out moreMy payments are titled 'SKY DIGITAL' and 'SKY MOBILE'.
I would have concerns over the 'subscription' one if it doesn't match any Sky bills. I'd check with your bank...
No problem. Browse or search to find help, or start a new discussion on Community.
On average, new discussions are replied to by our users within 50 minutes
New Discussion