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Discussion topic: why difference in money out of my account different to billing amount.

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This message was authored by gerry99 This message was authored by: gerry99

why difference in money out of my account different to billing amount.

Why is there a difference between the online sky bill and the actual amount leaving my bank acccount? What is the difference between Sky subscription and Sky digital


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This message was authored by caesarome This message was authored by: caesarome Answer

Re: why difference in money out of my account different to billing amount.

Posted by a Superuser, not a Sky employee. Find out more

There should be no difference as the amount shown on your online Sky bill should be the amount that is taken so why do you say there is, are you also a Sky Mobile customer ?

 

Does it say on your statement that there is amount taken against Sky Subscription and Sky Digital ?

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This message was authored by caesarome This message was authored by: caesarome Answer

Re: why difference in money out of my account different to billing amount.

Posted by a Superuser, not a Sky employee. Find out more

There should be no difference as the amount shown on your online Sky bill should be the amount that is taken so why do you say there is, are you also a Sky Mobile customer ?

 

Does it say on your statement that there is amount taken against Sky Subscription and Sky Digital ?

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
gerry99
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This message was authored by gerry99 This message was authored by: gerry99

Re: why difference in money out of my account different to billing amount.

yes there are two amounts being removed from my bank account - Sky subsacription and sky Digital. No I dont have a sky mobile phone or account

This message was authored by PandJ2020 This message was authored by: PandJ2020

Re: why difference in money out of my account different to billing amount.

Posted by a Superuser, not a Sky employee. Find out more

My payments are titled 'SKY DIGITAL' and 'SKY MOBILE'.

 

I would have concerns over the 'subscription' one if it doesn't match any Sky bills.  I'd check with your bank...

I am just another Sky customer and my views are my own
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