waiting for a refund

[katiebg]

I closed my broadband contract and am waiting for the funds to be refunded they are still showing in my sky account but not been refunded

[caesarome]

@katiebg 

We could usually help you via here by escalating your post to Sky about this but for the next week or so this is not available so you will have to contact them yourself so under “Need more help” if it is available should be the number to use:

https://www.sky.com/help

You can also contact Sky via social media:

https://helpforum.sky.com/t5/Online-Apps-Email/Want-to-private-message-Sky/ba-p/4895295