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Discussion topic: sky increase over 25%

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This message was authored by JPUKbeds This message was authored by: JPUKbeds

sky increase over 25%

ok so my contract was from feb 2023 £46 for sky tv,broadband &sky talk(landline) it started off at £46 and now it has risen to £64.50 while still in contract i have been a customer over 25 years and this is the best deal they gave me today by phone without discount i was tod it would be £98 !!!, i wish they would honour there contract prices until your contract ends, i am thinking of jacking it all in as there are so many repeats on sky anyway,pack in the landline and just use  mobile phones.

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This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: sky increase over 25%

Posted by a Superuser, not a Sky employee. Find out more

@JPUKbeds wrote:

 i wish they would honour there contract prices until your contract ends, 


@JPUKbeds 

Bills generally increase due to

  1. the annual price increase (normally April)
  2. discounts ending or a combination of both.

So since February 2023 you've had two annual price increases which you've agreed to by accepting the T's and C's and now you're seeing the discounts ending.


▪️ I AM NOT A SKY EMPLOYEE ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
This message was authored by twilight+princess This message was authored by: twilight+princess

Re: sky increase over 25%

Posted by a Superuser, not a Sky employee. Find out more

Sounds like you've reached the end of your contract - Feb 23 to July 24 is about 18 months. You can call to renegotiate your contract & if you don't receive a offer you like you then have the option to call back another day, give your 30 days notice to go elsewhere or pay the higher price.  Sometimes cancelling will get you a callback offering a better deal but not guaranteed.

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This message was authored by TimmyBGood This message was authored by: TimmyBGood

Re: sky increase over 25%

Posted by a Superuser, not a Sky employee. Find out more

@JPUKbeds 

 

As it's now July, if you are looking at an upcoming August bill then as @twilight+princess indicates, February '23 to August '24 is eighteen months, so a figure there is not an in-contract rise: it's the end of minimum term reversion to normal list pricing.  Increases between those dates will be the annual rises specified by the contract and applied in April each year (UK)

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