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Discussion topic: sky cinema

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This message was authored by: sh51bkj

sky cinema

i would like to cancel my sky cinema package

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This message was authored by: MightyQuinn

Re: sky cinema

Posted by a Superuser, not a Sky employee. Find out more

@sh51bkj wrote:

i would like to cancel my sky cinema package


Hi @sh51bkj   To do that, you need to contact Sky and give your 31 days notice to cancel.

This message was authored by: caesarome

Re: sky cinema

Posted by a Superuser, not a Sky employee. Find out more

@sh51bkj 

There are a few ways to contact Sky about this including using a messaging service as you can see via the Contact Us button under Downgrade here:

 

https://www.sky.com/help/articles/change-your-package-2

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This message was authored by: Daniel0210

Re: sky cinema

Posted by a Superuser, not a Sky employee. Find out more

@sh51bkj 
If you have 'in contract' discounts you may not be able to remove them because the discounts were provided on the understanding you’d be paying for the full period. Also make sure cancellation of a certain add-on doesn’t cancel another part of a discount.

You may be able to remove it via this link which includes a message option (usually available between 9am & 7.30pm) or by calling using the number that should appear.
https://www.sky.com/help/articles/change-your-package-2-t2#downgrade


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