return equipment

[Vicky148]

Still waiting for post to collect your equipment. As I'm being  charge for the equipment that not my fault

[caesarome]

@Vicky148 

You are only talking to other customers via here.

Sky usually sends packaging out near the end of the cancellation notice period of 31 days for TV or 14 days for Broadband/Talk so if you haven't received it then you can use whatever boxes you have or can get as this link will help you to print the return label and return it via Royal Mail:

https://www.sky.com/help/articles/return-tv-broadband

Add a note inside with your account number and a list of equipment you have included.
Make sure you get and keep proof of posting when sending this off.

[Mark39]

---

@Vicky148 wrote: As I'm being  charge for the equipment that not my fault

---

What do you mean?

[MightyQuinn]

Hi @Vicky148   How can it not be your fault, if it is solely your responsibility to return the equipment on time. Make sure that you keep your proof of posting indefinitely.