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Discussion topic: not received refund

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This message was authored by: Debs1965

Message posted on ‎30 Sep 2026 04:16 PM

not received refund

I returned a sky tv box. I received an email saying it was on the way to Sky on the 7 September, I still haven't received my £39.95 refund

 

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Avatar for Annie+UK
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Superuser
This message was authored by: Annie+UK

Message posted on ‎30 Sep 2026 04:18 PM

Re: not received refund

Posted by a Superuser, not a Sky employee. Find out more

This forum is primarily customer-to-customer help, you're not talking to Sky support

 

You'll need to contact Sky via phone

I am Neurodivergent – My Sky FAQs ( Glass, Stream, Go & Plus )
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This message was authored by: caesarome

Message posted on ‎30 Sep 2026 04:19 PM

Re: not received refund

Posted by a Superuser, not a Sky employee. Find out more

@Debs1965 

Are you saying you have been charged a non return fee, if so do you have the receipt you were given with the tracking details on it ?

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This message was authored by: Daniel0210

Message posted on ‎30 Sep 2026 04:20 PM

Re: not received refund

Posted by a Superuser, not a Sky employee. Find out more
@Debs1965 wrote:
I still haven't received my £39.95 refund

@Debs1965 

What refund? Have Sky already charged you for not returning loaned equipment? Do you still have proof of posting? 


▪️ I AM NOT A SKY EMPLOYEE ▪️
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